Wendy Wong

Wendy Wong

Director, Enterprise Support & Client Engagement

Office of Information Technology

wendy@fau.edu
(561) 297-3000

Boca Raton Campus

As the Director of Enterprise Support & Client Engagement, Wendy Wong is responsible for overseeing centralized support, including the University Help Desk and desktop support and configuration. Wendy also oversees major client-facing applications and communications that impact the user experience, such as the University CRM, account provisioning process, and onboarding and advising platforms, as well as the University portal and mobile platforms. Wendy is a proud Â鶹¾«Æ·ÊÓƵalumnus with over 20 years of technology experience in higher education. She joined Â鶹¾«Æ·ÊÓƵin 2002 as a web developer. She has a Lean Six Sigma Green Belt certification and is a Salesforce Certified Administrator (SCA). Wendy serves as project manager for highly visible/strategic projects and represents OIT on numerous University committees.